Our cancellation policy does not change in any way for any reason. If you must cancel a reservation within 30 (thirty) days of arrival, you remain responsible for the full amount of your reservation until we are able to sublet your stay. For this reason, it is our recommendation that guests acquire 3rd-party travel insurance.
The best way to communicate with an Innkeeper while not on property, would be through our contact form: Contact Us, and while on property via text (815-777-6100).
Throughout the Autumn, the Dinner is served on Mon, Wed and Fri evenings.
All meals are being delivered to private suites and cottages, unless you have reserved an enhanced dining location.
A $300 deposit is charged to your credit card when you make the reservation, and the balance is charged on the date of your arrival.
You are responsible for the full amount of your reservation, if cancelled or switched within 30 days of arrival. If you are concerned about illness, or other emergency, we highly recommend getting third party travel insurance.
Cancellation made outside of the 30 day window will be assessed a $65 cancellation fee, unless your initial deposit is left as a deposit for a future visit.
If you have selected any enhancements at the time of booking, they will be attached to your reservation, and we will receive a notification of them. If you are concerned that you might not have booked something, simply email us.
We are always reassessing our Covid protocol, and currently have postponed any BodyWorks treatments through January 1, 2021.
Currently, due to our safety and sanitizing protocols, we cannot accommodate early arrivals or late Check-outs. We need the window of time to ensure the safety of our guests. We ask that you please honor the 4:00pm, or later, arrival time.
Face covering is required any time you are in the common space of the main building and General Store.